Fraud prevention links and resources

Learn more about fraud prevention

All of the external sites you can reach through this website are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter.

  • Get safe online
    This site has been developed by the Government, police and industry. It offers advice on staying safe online and protecting your computer and the personal information it contains
  • Action Fraud
    The UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded
  • Identity theft
    Developed by the Government, Metropolitan Police and various industry bodies, this site offers detailed advice about identity theft and how you can protect yourself from it
  • Visa website
    This service, in association with Visa, protects your card against unauthorised use when you shop online at participating retailers
  • Mailing Preference Service
    By registering with this service, you can reduce the amount of unwanted mail you receive, which can help reduce the risk of identity theft. You can also register the details of relatives who've passed away
  • Metropolitan Police Service
    This site contains more detailed information about specific frauds, such as identity theft and advance fee fraud, as well as alerts about the latest scams in London
  • UK Payments Administration
    The UK payments association and its website contains information about the major types of payment fraud
  • Card Watch
    Contains useful information about card fraud for consumers and businesses
  • Be Card Smart Online
    Packed with tips for protecting yourself against online card fraud, this site is specifically designed for online shoppers
  • CIFAS Protective Registration
    UK fraud prevention service CIFAS offers Protective Registration to people who have fallen victim to, or are at risk of, identity theft. This service flags your personal file, so that when CIFAS member companies like ours receive an application in your name, they'll conduct extra checks to ensure that the application is genuine
  • Central Bank of Ireland
    Useful information from the Central Bank of Ireland on avoiding scams and unauthorised activity.

Check these sites regularly to make sure that your browsers, operating systems and applications are up to date and install any patches that may be required.


What to do if you suspect fraud

If you suspect there has any type of fraud on your account, it’s important you speak to us immediately. View the contact details of your local office