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Fraud and Security

Fraud or Scam – what is the difference?

‘Fraud’ and ‘scam’ are often used interchangeably, but there’s a key difference: fraud happens without your participation, while a scam relies on your involvement.

Examples of fraud include identity theft or card skimming, where your card information is copied or altered by the fraudster. Victims are unaware of this activity, and haven’t given any authorisation or permission for it.

Scams are usually a direct request for money and can seem extremely plausible. You might think the request is from a supplier and authorise the payment. Sometimes these scams go unnoticed until the real supplier asks when their payment will be received.

What to do if you suspect fraud

If you suspect there has any type of fraud on your account, it’s important you speak to us immediately. View the contact details of your local office.

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Knowing the common risks to yourself

Keeping you and your family safe from fraud and scams is our priority at Barclays. Understanding how fraudsters operate can help protect you and your money.

Knowing the common risks to your business

Keeping you and your business safe from fraud and scams is our priority at Barclays. Understanding how fraudsters operate can help protect you and your money.

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Ways to stay safe

There are many simple actions you can take to lower your risk of fraud.

Fraud prevention links and resources

You can get more information about fraud and protecting yourself, your family and your business for a number of different sources.

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