Fraud and Security
Fraud or Scam – what's the difference?
‘Fraud’ and ‘scam’ are often used interchangeably, but there’s a key difference: fraud happens without your participation, while a scam relies on your involvement.
Examples of fraud include identity theft or card skimming, where your card information is copied or altered by the fraudster. Victims are unaware of this activity, and haven’t given any authorisation or permission for it.
Scams are usually a direct request for money and can seem extremely plausible. You might think the request is from a supplier and authorise the payment. Sometimes these scams go unnoticed until the real supplier asks when their payment will be received.
Keeping you and your money safe is essential to us. Here are some extra tools and guidance to help you stay safe online.
Read about our new Cyber security third-party referral.
What to do if you suspect fraud
If you suspect there has any type of fraud on your account, it’s important you speak to us immediately. View the contact details of your local office.
As fraudsters spot new opportunities to access your money, information and software during the coronavirus pandemic, here’s how we can help you stay safe.
Knowing the common risks to yourself
Keeping you and your family safe from fraud and scams is our priority at Barclays. Understanding how fraudsters operate can help protect you and your money.
Knowing the common risks to your business
Keeping you and your business safe from fraud and scams is our priority at Barclays. Understanding how fraudsters operate can help protect you and your money.
Ways to stay safe
There are many simple actions you can take to lower your risk of fraud.
Fraud prevention links and resources
You can get more information about fraud and protecting yourself, your family and your business for a number of different sources.
For those ultra-high net-worth clients and family offices with evolving cyber security needs, a subscription service provided by a third party can be introduced.
Users can receive regular digital health check reports, follow-up consultations and on-going tailored support, including reputational management, incident response and more.
If you’re already a client, please speak to your banker. If you’re not a client, please contact us.