New EU payment regulations will soon change how you pay for goods and services online. The changes are to help protect you from fraud and will mean you’ll be occasionally asked to prove it’s really you when making online transactions.
There are three ways to prove it’s you. The quickest and easiest way is using the Barclays app.
- The Barclays app - Confirm it’s you in just a few clicks via your secure app. If you don’t have the app, you can download it from your app store. You can also use the Mobile PINsentry feature in the Barclays app. You can find this in the ‘Quick Links’ drop-down menu once you have logged in
- SMS one-time passcode - If you have given us your correct mobile number, we can send you one-time passcodes by text message to confirm your online transactions
- Barclays PINsentry - If you have a PINsentry card reader, you can use it to generate a code that confirms it’s you making a payment. When asked to verify a transaction, you’ll need to have your card reader, debit card and your PIN ready. If you don’t already have a PINsentry card reader, you can order a new or replacement PINsentry through your online banking or by speaking to your Private Banker.