Control your data

Control your privacy and data

The EU General Data Protection Regulation (GDPR)

The law is changing, but our commitment to protect your personal data remains as strong as ever.

Our continued commitment to you

Our focus on respecting your privacy and safeguarding your personal data remains as strong as ever. Before the GDPR takes effect on 25 May 2018, we will be updating our client privacy notice to further explain the purposes for which we will use your personal data and our legal grounds for doing so, who we may share your information with and why, and what your new and enhanced rights are.

We are committed to:

  • Using your personal data responsibly, and in accordance with our duty of confidentiality to you
  • Providing useful and timely information
  • Keeping your personal data secure
  • Giving you visibility and control of your personal data

About the GDPR

What is the GDPR and what does it cover?

The GDPR is a change to the law relating to personal data that will come into full effect on 25 May 2018. ‘Personal data’ means any information relating to an identified or identifiable individual. It includes your name and contact details, and can also include information about your transactions or your use of our services.

The GDPR applies to the Barclays companies within the EU, and also applies to our companies and branches established outside the EU that service individual clients that are resident in the EU.

What does the GDPR mean for you?

The GDPR will give you more control over your data, and provides you with some new and enhanced rights:

  • Right of access – you can ask us whether we are processing your personal data, what we use it for, and who we share it with. You can also request an electronic copy of your personal data free of charge
  • Right to rectification – if your personal data is inaccurate, you can ask us to rectify it
  • Right to erasure – in certain circumstances, you can ask us to erase your personal data
  • Right to restriction – in certain circumstances, you can ask us to restrict our use of your personal data
  • Right to data portability – you can ask us to provide you with a copy of your personal data in a commonly used electronic format so that you can transfer it to other businesses
  • Right to object – you have the right to object to the use of your personal data for direct marketing purposes, including profiling
  • Right to lodge a complaint – you can lodge a complaint with the data protection authority

Further information about the GDPR and local data protection laws is available on the relevant data protection authorities’ websites detailed below:

Do I need to do anything?

You do not need to do anything. We will be updating our privacy notice to reflect our new obligations under the GDPR by 25 May.

We will not be changing the way in which we use your personal data, and our privacy notices will provide additional detail about this, such as:

  • The purposes for which we will collect and use your personal data, and what our legal grounds are for doing so
  • The categories of personal data we collect about you, and who we obtain it from
  • The types of organisations and authorities with whom we may legitimately share your personal data
  • Whether we transfer your personal data to other jurisdictions, and if so how we safeguard it
  • The criteria that we use to set our data retention periods
  • Your rights in relation to your personal data, and how you can exercise them

We will publish our updated client privacy notice on our website by 25 May 2018. View our latest privacy notice. We also have a Swiss Privacy Notice [PDF, 176KB] for our clients in Switzerland. 

Your data rights

If you wish to control how your personal data is used, we're here to help you. Please complete the relevant application form on one of the sites below. Note that you'll be leaving this site and joining a new one.

For clients in Monaco and Switzerland, please make your requests directly with your Private Banker/Relationship Manager.